Privacy policy

Last Updated: May 15, 2026

Welcome to Indiacartz. Your privacy is important to us, and we are committed to protecting your personal information while providing a secure and smooth shopping experience through our website and services. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our store.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect certain information from you, including:

Personal Details

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address

Payment Information

  • Payment method details
  • Transaction and order information
  • Payment confirmation details

Note: We do not directly store your complete debit/credit card information. Payments are processed securely through trusted third-party payment gateways.

Account & Order Information

  • Purchase history
  • Cart and wishlist activity
  • Product preferences
  • Return or exchange requests

Technical & Device Information

  • IP address
  • Browser type
  • Device information
  • Website usage activity
  • Cookies and tracking technologies

    How We Collect Information

    We collect information in different ways, including:

    • When you place an order
    • When you contact customer support
    • When you subscribe to emails or promotions
    • Through cookies, analytics, and website tracking tools
    • From third-party services integrated with our store

      How We Use Your Information

      Your information may be used for the following purposes:

      • Processing and delivering your orders
      • Providing customer support
      • Sending order updates and notifications
      • Improving website functionality and user experience
      • Preventing fraud and unauthorized activities
      • Running marketing and advertising campaigns
      • Showing relevant products and offers
      • Complying with legal obligations

        Cookies & Tracking Technologies

        Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, remember preferences, and personalize advertisements.

        You can disable cookies through your browser settings, but some features of the website may not function properly.

        Sharing of Information

        We may share your information only with trusted third parties necessary for operating our business, such as:

        • Payment gateway providers
        • Shipping and logistics partners
        • Marketing and advertising platforms
        • Analytics and website service providers
        • Shopify and related technology partners

        We do not sell your personal information to third parties.

        Shopify Services

        Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell products and services online.

        Shopify may collect and process certain information to help operate and improve the store experience. To learn more, you may review Shopify Privacy Policy.

        Third-Party Links

        Our website may contain links to external websites or services. We are not responsible for the privacy practices, policies, or content of those third-party websites.

        We recommend reviewing their privacy policies before sharing any personal information.

        Children's Privacy

        Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

        If you believe a child has provided us with personal information, please contact us so we can remove the data.

        Data Security

        We use appropriate security measures to help protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform or internet transmission can be guaranteed to be completely secure.

        Data Retention

        We retain your information only for as long as necessary to:

        • Provide our services
        • Complete transactions
        • Resolve disputes
        • Meet legal and regulatory requirements

          Your Rights

          Depending on your location and applicable laws, you may have the right to:

          • Access your personal data
          • Request correction of inaccurate information
          • Request deletion of your data
          • Withdraw marketing consent
          • Request information about how your data is used

          To exercise any of these rights, you may contact us using the details below.

          International Data Transfers

          Your information may be processed and stored outside your country where our service providers or partners operate. By using our services, you consent to such transfers where permitted by law.

          Changes to This Policy

          We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised date.