Shipping Policy

At indiacartz, we aim to deliver your orders quickly, safely, and efficiently across India. Please read our shipping policy carefully to understand how your orders are processed and delivered.

Shipping Availability

We currently deliver products across most locations in India.

For international shipping inquiries, customers may contact us before placing an order.

Support Email:  support@indiacartz.online

Order Processing

  • Orders are generally processed within 1–3 business days after confirmation.
  • Orders placed on Sundays or public holidays are processed on the next working day.
  • During festivals, sales, or high-demand periods, processing times may be slightly extended.

Please note that order processing and shipping timelines are separate.

Estimated Delivery Timeline

After dispatch, estimated delivery times are:

  • Metro Cities: 2–5 business days
  • Tier 2 & Other Cities: 3–7 business days
  • Remote Locations: 5–10 business days

Actual delivery timelines may vary depending on courier service availability and location accessibility.

Shipping Charges

  • Free shipping may be available on selected products or promotional offers.
  • Shipping fees, if applicable, will be displayed during checkout before payment confirmation.

We reserve the right to modify shipping charges without prior notice.

Order Tracking

Once your order is shipped, you will receive:

  • Shipping confirmation via SMS or email
  • Tracking details and courier information

Customers can track their shipment using the tracking link provided after dispatch.

Delivery Delays

While we make every effort to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Transport disruptions
  • Courier partner issues
  • Government restrictions
  • Natural disasters or unforeseen events

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing the order.

We are not responsible for:

  • Failed deliveries due to incorrect addresses
  • Delays caused by incomplete contact information

If an order is returned to us because of incorrect shipping details, additional delivery charges may apply for re-shipment.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or is lost during transit, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, kindly share:

  • Your order number
  • Clear photos of the package and product
  • Description of the issue

Email:  support@indiacartz.online

Our support team will review the case and assist you accordingly.

Contact Us

For shipping-related questions or assistance, contact:

Indiacartz Support Team
Email: support@indiacartz.online